Privacy Policy

1. Information We Collect

When you request an estimate or book a service, we collect only what we need to help you: your name, phone number, email address, service address, and a short description of the plumbing problem you describe.

If you call or text us, we may keep a record of the date, time, and reason for the contact so we can follow up properly. We do not collect payment card details through this website.

2. How We Use Your Information

• To respond to your estimate request by phone, text, or email
• To schedule appointments and confirm arrival times
• To send occasional service reminders or offers, only if you opt in
• To improve how we serve homeowners across the Houston area and League City

We never sell your personal information to anyone.

3. Text Messages and Phone Calls

By submitting a request, texting us, or calling us, you agree to receive messages related to your request. That includes confirmations, follow ups, and updates about your appointment.

You can stop text messages at any time by replying STOP to any message we send you. Standard message and data rates from your carrier may apply. You can also ask us by phone to remove your number from our lists.

4. Cookies and Tracking

Our pages use cookies and analytics tools, including Google services and our lead management platform, to understand how visitors reach us and to measure advertising. These tools may record your general location, device type, and which page you viewed. This helps us keep our ads and website relevant and working correctly.

5. Who We Share Information With

We share your request with the service providers we use to run our business, such as our lead management and scheduling platform and Google for advertising measurement. These providers handle your information under their own privacy and security rules. We do not sell your information.

6. How Long We Keep Information

We keep contact and service records for as long as needed to serve you, handle warranties, and meet legal record keeping requirements. You can ask us to delete your personal information at any time and we will do so where the law allows.

7. Your Choices and Rights

• Ask us what information we hold about you
• Ask us to correct inaccurate details
• Ask us to stop contacting you
• Ask us to delete your personal information

To exercise any of these rights, call us or email the address below. We respond to every request promptly.

8. Security and Children's Privacy

We use reasonable safeguards to protect your information from loss, misuse, or unauthorized access. Only team members who need your details to schedule or complete your service can see them.

Our services are for adults. We do not knowingly collect information from children under 13, and our pages are not directed to children.

9. Links to Other Sites and Changes to This Policy

This policy covers our own pages. If you follow a link elsewhere, that site has its own privacy rules. Please review them if you share personal information there.

We may update this policy as our business or the law changes. The date above shows when it was last updated. We will post any changes on this page.